This page routes your question to whoever can actually answer it. OxyDental.com is an independent guide, so anything to do with an order — tracking, delivery, cancellation, billing or a refund under the 60-day guarantee — has to go to the seller who took your payment, not to us.
Customer service for OxyDental Pro is handled by the store that processed your purchase. That store holds your order number, your payment record and the 60-day money-back guarantee; we hold none of those things and have no way to look up an order. To reach the right desk, use the support or contact link inside your order confirmation email, or the contact link on the checkout you bought from. The distributor address printed on the product label is OxyDental Pro, 19655 E 35th Dr #100, Aurora, CO 80011, USA.
We do not publish a customer-service phone number or support email for the brand, because we cannot verify one, and a wrong number on a page like this sends people in circles when they are already frustrated. Your order confirmation is the authoritative source.
If a charge on your statement is one you do not recognise, contact the seller first — and your bank or card issuer if the seller cannot resolve it. We have no visibility of payments made through the store.
Write to us if something on this site is wrong or unclear: a figure that no longer matches the current Supplement Facts panel, a citation that does not resolve to the paper we named, a claim you think has drifted past what its source supports, or a broken link. Corrections are the part of the job that keeps a guide worth reading, and we will re-date any page we change. Send corrections through the address shown on our about page, which explains who writes this site, how we research it and how we earn from it.
What we cannot do, however we are asked: give medical or dental advice, tell you whether a supplement is right for your health situation, look up or alter an order, or issue a refund.
Please contact a dentist rather than a website. Bleeding or swollen gums, persistent tooth or jaw pain, a tooth that has become loose, a bite that has changed, or any mouth sore, ulcer, lump or patch that has not healed within two weeks all need a professional examination, and soon. Facial swelling, pus or fever with dental pain should be treated as urgent. No dietary supplement is a treatment for any of those, and we will not pretend otherwise to keep you on the page.